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Pet Aristocrat is a French company registered under the SIRET number 94225657900015, founded and led by Madam Merres (Business Owner). We comply with all applicable laws and regulations, in accordance with the French Consumer Code and the French Commercial Code, to ensure our customers a reliable, secure shopping experience that meets French standards.

Our commitment to quality and customer satisfaction is at the heart of our approach. We are here to assist you with any questions or support you may need. Trust a legitimate French company dedicated to excellence for your four-legged companions.

At Pet Aristocrat, we rigorously protect our business against any attempt of fraud or identity theft. Any malicious activity aimed at deceiving, diverting, or harming our company will be prosecuted in accordance with the French Penal Code, including Article 313-1 related to fraud and Article 226-4 concerning identity theft.

Any fraudulent use of our name, image, or products without prior authorization is strictly prohibited and may result in legal action. We reserve the right to cooperate with the relevant authorities to protect our legitimate interests.

Additionally, in accordance with Article L.121-4 of the French Consumer Code, any attempt of fraud or abuse against our company may lead to civil and criminal sanctions.

The security of our business is a priority, and we take all necessary measures to protect Pet Aristocrat from any malicious actions.

All content present on the Pet Aristocrat store, including texts, images, graphics, logos, and product descriptions, is protected by intellectual property and copyright laws. Any reproduction, distribution, modification, or use without prior authorization is strictly prohibited and subject to legal action in accordance with applicable laws.

We reserve the right to take all necessary measures to protect our brand and visual identity. For any requests regarding use or collaboration, please contact us directly.

At Pet Aristocrat, customer satisfaction is at the heart of our priorities. We are committed to providing you with an unparalleled shopping experience by selecting exceptional products designed for the comfort and well-being of your four-legged companions.

If, despite our attention to detail, a product does not fully meet your expectations, our dedicated customer service team is available to quickly find a solution that is both effective and elegant. Every return and every review is valuable to us and helps us continually refine our offering, ensuring an experience that meets your highest standards.

Should you have any complaints or inquiries, we invite you to contact us directly. We take great pride in providing you with personalized, responsive assistance, with complete transparency and constructive dialogue. This way, you can shop with confidence, knowing that we are here for you every step of the way.

Pet Aristocrat is only present on Pinterest. Any other page or profile claiming to represent our brand is unauthorized and constitutes identity theft.

In accordance with Article 226-4-1 of the French Penal Code, online identity theft is a criminal offense punishable by law. Any attempt to create fraudulent accounts using our name without authorization is illegal and subject to legal action.

For any official information, please contact us exclusively through our website or on Pinterest. We appreciate you reporting any fraudulent attempts to protect our customers and our brand image.

At Pet Aristocrat, the security of your transactions is our top priority. We implement advanced security protocols to ensure that your payments are made with complete trust.

Data Protection: All sensitive information is encrypted using cutting-edge technologies, ensuring optimal confidentiality during each transaction.

Certified Payment Partners: We work exclusively with secure and reliable payment providers.

No Storage of Banking Data: Your payment information is never stored on our servers, in compliance with current European regulations.

Fraud Monitoring and Prevention: We actively monitor transactions to detect any suspicious activity and protect our customers against fraud.

Your trust is essential to us, and we are committed to providing you with a secure and peaceful shopping experience.

At Pet Aristocrat, we place great importance on the confidentiality of your personal data and are committed to fully complying with the European General Data Protection Regulation (GDPR) and the French Data Protection Act (Informatique et Libertés).

: The information collected during your purchases is strictly used to process your orders, personalize your customer experience, and improve our services. We never share your data without your explicit consent.

: We use cookies to improve the performance of our website and analyze user behavior. You can manage your cookie preferences at any time.

: Your transactions are secured using advanced encryption protocols. No banking information is stored on our servers.

: In accordance with applicable laws, you have the right to access, correct, and delete your personal data. To exercise these rights, please contact us at [novalys.co@gmail.com].

At Pet Aristocrat, we are committed to delivering your orders quickly and securely.

: We currently deliver internationally, including the United States.

: Shipping fees are calculated based on the total amount of your order and the delivery method selected. These fees will be clearly displayed during checkout.

: All orders are processed within 24 to 48 business hours. Once shipped, products are delivered within a maximum of 7 to 10 business days for the United States, depending on the destination. In case of any delays or unforeseen circumstances, we will notify you promptly.

In accordance with Article L.221-28 of the French Consumer Code, certain personalized or hygiene products cannot be returned or exchanged. Therefore, we recommend reviewing the details carefully before finalizing your order.

For any questions or additional information, our customer service team is here to assist you.

At Pet Aristocrat, your satisfaction is our priority. If, for any reason, you are not fully satisfied with your purchase, we accept returns under certain conditions:

: You have 14 days from the receipt of your order to notify us of your intention to return the item.

: Items must be returned in their original condition, unused, undamaged, and in their original packaging. Personalized items or hygiene products (such as bath products) are not eligible for return due to sanitary reasons.

: To initiate a return, please contact us at the email address provided on our website. We will provide you with a return label and necessary instructions. Return shipping costs are the responsibility of the customer, unless the return is due to our error (defective or incorrect item).

: Once the item is returned and inspected, we will process the refund to the original payment method within 10 business days.

⚠️ Important: Any return without a return label provided by our customer service cannot be processed.

For any questions or further information, our customer service team is here to assist you.

The following Terms and Conditions of Sale (T&C) govern all transactions made on the Pet Aristocrat website, owned by Pet Aristocrat, a company registered under SIRET number [your SIRET number], and led by Madame Merres, President.

Purpose

These T&C define the rights and obligations of Pet Aristocrat and its customers regarding the sale of high-quality pet products.

Acceptance of Conditions

Placing an order on our site constitutes full and unconditional acceptance of these T&C. Pet Aristocrat reserves the right to modify the T&C at any time, with the conditions applicable being those in force on the date of the order.

Prices and Products

All prices are listed in euros, all taxes included (TTC). We reserve the right to change prices at any time. Products remain the exclusive property of Pet Aristocrat until full payment is received. Product images are for illustrative purposes only.

Order and Payment

Orders are confirmed upon receipt of full payment. We accept payments via credit card, PayPal, and any other secure payment method indicated on our site. Pet Aristocrat reserves the right to cancel any order in case of a dispute with the customer or suspicion of fraud.

Delivery

We deliver exclusively within mainland France within 7 business days from order confirmation. Shipping fees are specified before payment validation. In case of delay or unforeseen circumstances, we commit to informing the customer promptly.

Right of Withdrawal

In accordance with Article L221-18 of the French Consumer Code, you have 14 days from receipt to exercise your right of withdrawal. Products must be returned in their original condition, at the customer’s expense.

Complaints and Disputes

For any complaints, please contact our customer service at [your professional email address]. In case of an unresolved dispute, you may refer to a consumer mediator as per Article L612-1 of the French Consumer Code.

Intellectual Property

All elements of the Pet Aristocrat website are protected by French intellectual property laws. Any total or partial reproduction without prior authorization is prohibited.

Protection of Personal Data

We comply with the GDPR regulations regarding personal data. You have the right to access, modify, and delete your data by contacting us.

Applicable Law and Jurisdiction

These T&C are governed by French law. In case of a dispute, the competent courts will be those of the company’s registered office.

Pet Aristocrat is committed to providing a unique and secure shopping experience, in compliance with French standards.

Share with your friends and family and let them discover the elegance and quality of our pet products. Feel free to recommend us and leave a review — your satisfaction is our greatest reward. 🐾

Company Name: Pet Aristocrat / BUSINSTRAT

Adress: 76000 Rouen, France

SIRET Number: 94225657900015

Contact: novalys.co@gmail.com


Founder & Owner : Madam Merres

Pet Aristocrat is registered in France and complies with all applicable laws and regulations. For any questions or requests for information, our customer service team is available to assist you.