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✉️ Contact us: novalys.co@gmail.com

Elevating the everyday lives of your companions with exceptional products — worthy of their cherished place in your life.

Our promise is simple: to offer you an exclusive experience that combines refinement, elegance, and impeccable quality.

💎 Excellence & Elegance

Each creation reflects our relentless pursuit of perfection, where style, comfort, and durability come together — without compromise.

🤝 Trust & Transparency

Clear policies, attentive and responsive customer service — to build a relationship of trust with every client.

🚚 Free & Secure Delivery

We make life easier with careful packaging and reliable tracking — for a seamless experience from start to finish.

🛡️ Peace of Mind Guaranteed

Easy returns, guaranteed satisfaction — so you feel confident with every purchase.

Pet Aristocrat — where elegance meets kindness and respect for our beloved animals.

At Pet Aristocrat, we prioritize providing an exceptional customer experience. We take great care in preparing each order and ensuring it is shipped promptly, so your luxury pet accessories reach you without delay.

We offer free shipping within France 🇫🇷 and provide fast and reliable delivery across Europe, the United States, Canada, and internationally 🌍. Wherever you are in the world, Pet Aristocrat brings elegance to your pet’s doorstep.

To ensure secure and timely delivery, we collaborate with trusted logistics partners, including Chronopost, Colissimo, La Poste, DHL, UPS, FedEx, and other internationally renowned carriers. This guarantees the best shipping experience, with precise tracking and smooth delivery.

Delivery times:

– France & Europe: 4 to 7 business days

– United States & Canada: up to 10 business days (depending on customs and carrier conditions)

– Other international destinations: delivery time may vary based on your location and local customs regulations

Once your order is confirmed, you will receive a confirmation email. When your package is shipped, you will receive another email with a real-time tracking link, allowing you to follow your order’s journey every step of the way.

Please note: orders shipped outside the European Union, including to the USA or Canada, may incur customs duties or import taxes. These charges are the buyer’s responsibility. We recommend checking with your local customs office for further details.

At Pet Aristocrat, we ensure that your beloved companion receives nothing but the best – with secure orders, swift shipping, and elegant delivery. 🐾

Shop with confidence, wherever you are in the world.

We guarantee a fully secure payment system, protected by the latest encryption technologies. Your transactions are processed with complete confidentiality, allowing you to shop with peace of mind.

We accept all major French and European bank cards, as well as PayPal and Apple Pay, including:

— Bank Card (CB)

— Visa

— Mastercard

— American Express

— Maestro

— E-Cart Bleu

— PayPal

— Apple Pay

🔒 Shop with confidence on our store! Your security is our top priority, and we ensure a safe and enjoyable shopping experience for you.

At Pet Aristocrat, your satisfaction is at the heart of everything we do. Our French-speaking customer service team is available 24/7, ready to offer fast, professional, and personalized support for any questions regarding your orders, products, or services.

For our European customers, we also offer English-speaking support, ensuring a smooth and enjoyable experience, no matter your language.

📞 Contact our support via email at (novalys.co@gmail.com) or through our live chat, and enjoy quick, tailored responses to your needs. We are here for you 24/7, fully at your service.

We strive to provide you with a simple and enjoyable shopping experience, from the first click to after-sales. Your satisfaction is our absolute priority, and we do everything in our power to ensure impeccable service. You can rely on us at every step of your shopping journey.

At Pet Aristocrat, we are committed to providing our customers with a luxury and quality experience. All our products are carefully validated by our clientele, who testify to their complete satisfaction. These invaluable reviews allow us to constantly perfect our offerings and ensure impeccable service.

We invite you to share your feedback directly on our website. Your opinion is essential, not only to help us maintain our standards of excellence but also to guide other customers in their choices. Each testimonial is a mark of trust and contributes to the continuous improvement of our store.

At Pet Aristocrat, your satisfaction is our top priority. We thank you for being a part of our community and actively contributing to the growth of our brand.

At Pet Aristocrat, your satisfaction is our top priority. If, for any reason, your purchase does not fully meet your expectations, you have 14 days from the date of receipt to return your product.

Return Conditions:

✅ Product in perfect condition: Unused, clean, with the original tag intact, and in its original packaging.

✅ Careful return: The item must be properly packaged to prevent damage during shipping.

✅ Refund or exchange: Depending on your preference, we will offer a full refund or an exchange for another product.

📩 Once your return is approved, we will process the refund or exchange as soon as possible.

💬 Need assistance? Our customer service team is available 24/7 to assist you throughout the return process and answer any questions you may have. We are here for you at every step!

Shop with confidence at Pet Aristocrat.

Our customers share their positive experiences with our service, and we do everything we can to ensure a hassle-free shopping experience.

Our team is here to assist you with professionalism and responsiveness.

📧 Contact us directly at: novalys.co@gmail.com

Pet Aristocrat – Excellence for your companions 🐾✨